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Violate User Data Privacy ChatGPT Blocked in Italy

The Italian Privacy Guarantee Agency considers ChatGPT to be in violation of the European Union’s General Data Protection Regulation (GDPR), and has resulted in ChatGPT being blocked in the country.

As you know, ChatGPT is a sophisticated AI-powered chatbot from OpenAI, because it is able to get various information asked by its users.

Reported The telephone from Engadget, the regulator claims there is no legal basis for data collection from OpenAI for use in ChatGPT. In addition, inaccurate results also indicate that generative AI technology cannot process data properly, according to regulators.


Officials are also very concerned about the ChatGPT flaw which leaked sensitive data of its users last week which resulted in the platform being blocked in Italy.

The data body also reveals that OpenAI makes no effort to protect children. OpenAI itself targets ChatGPT use by people over the age of 13, but there is no age check to restrict children from viewing inappropriate answers, according to officials.

The guarantor gave OpenAI 20 days to explain how to solve the problem, and if the company does not comply, it will face a fine of €20 million or around IDR 325.4 billion or a maximum fine of 4 percent of the company’s annual worldwide turnover.

ChatGPT’s privacy policy makes it clear that app developers can use conversational data to enhance AI capabilities, as well as aggregate or anonymize that data.

On the other hand, OpenAI’s terms prohibit use by children under 13 years of age, but company policy indicates that the company directly collects personal information from underage users.


The decision to block ChatGPT in Italy comes just a day after a non-profit research organization filed a complaint with the US Federal Trade Commission (FTC) hoping to ban future releases of ChatGPT until OpenAI meets the agency’s guidelines on transparency, fairness and clarity.

Technology leaders and experts have also called for a half-year pause on AI development to tackle the problem of breaching user data privacy.

Previously, there were concerns that OpenAI did not have enough checks on its platform, and this led to violations at the country level. FY/HBS]

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